Grange Dene Medical Centre
Tel: 0844 477 2477
Fax: 01422 842404
The surgery is open between:
8.00am – 7.15pm Monday
8.00am – 6.15pm Tuesday, Thursday, Friday
7.15am – 6.15pm Wednesday
Emergencies until 6.30pm
Surgery times are flexible but generally:
Morning Surgery 8.30 – 11.20am
Afternoon Surgery 3.00 – 5.50pm
Disabled access is via the main front entrance.
Seeing A Clinician
Patients will be seen in surgery by appointment only. Bookings can be made at any time using our on-line facility via the website, registration is easy at any of our surgeries, or by telephone or in person between 8.00am and 6.00pm. The receptionists will ask you a few simple questions to ensure the most appropriate clinician sees you. Routine appointments can be booked up to four weeks in advance please ask the receptionist. Urgent cases will always be seen on the same day.
If you are unable to keep your appointment please let us know as soon as possible, we can then offer the appointment to another patient.
If you are too ill to get to the surgery, please telephone before 11.00am, Monday – Friday, with full details of the problem so that we can judge the urgency of your call. The practice covers a large rural area and therefore home visits require a lot of travelling time. Please come to the surgery if at all possible. If you are not sure whether you need a home visit, please telephone and ask for advice.
If you require telephone advice, please call the surgery. The receptionist will offer you the next available appointment and take some details of your request. The doctor will return your call on the date and time booked. We can call patients on mobile phones but prefer to use a landline. Please note that for reasons of confidentiality, we are unable to leave messages on answering machines.
The practice records all telephone calls. These recordings are strictly confidential.